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Showing posts from October, 2015

Voice Biometrics: Advantages and Disadvantages

Pros:
Less prone to compromise: Contrary to PIN/ Passwords storages compromised and stolen and replayed, the voice prints can not be replayed. Thus a compromised voiceprint is unusable for account access.
Anti reversing: A voiceprint is a hashed string of numbers and characters that represent how a specific individual’s voice rates on the myriad of characteristics being measured Also, it’s not possible to reverse engineer it to recover someone’s voice.
Proactive detection of known fraudsters: Each time a fraudster speaks within an IVR or to a contact center agent, the fraudster leaves his/her voiceprint in the same way that our fingers leave fingerprints when we touch an object. This enables an organization to create and store voiceprints of known fraudsters.
Non guessable: A voice is unique to the individual. It can’t be guessed unlike PINs or passwords.
Cost effective: The cost of implementation is low because there is no special hardware required. A simple telephone or microphone …